Project Manager

Cyber-Duck is a full-service digital agency that works with global brands including the Bank of England, Thomas Cook Money and Cancer Research. Our exceptional user experience (UX), digital transformation, web application development and progressive brand strategy services have been recognised through multiple awards, ever since our journey began in 2005.


Our friendly and relaxed work environment brings all sorts of Ducks together from different cultures with one thing in common: our passion to deliver the best digital experiences to our clients. 


Creative, user/client focused, highly organised and deadline driven, the right candidate will be responsible for successful initiation, planning, design, execution, monitoring, controlling and closure of projects and long-term retainers. You will help to plan resources and ensure that our process is applied correctly to all projects, and you will often need to act as a Scrum Master to help implement and oversee Agile principles, and help to improve communication within and across teams. Part of this role will require to deal with challenging stakeholder scenarios so being able to work under pressure is a must!

Where are we based? 

This role will be based in Elstree, Hertfordshire.

What will the role involve?

  • Lead and manage day-to-day operational aspects of projects, retainers and campaigns by successfully meeting time, cost and scope targets

  • Create and deliver project plans and revise as appropriate to meet changing needs and requirements

  • Work closely with the teams and relevant external stakeholders to ensure an effective and efficient implementation of the projects

  • Identify resources and assign tasks to other team members

  • Meet financial objectives by closely monitoring budget and forecasting requirements
  • Help to monitor PM standards and continual improvement through customer satisfaction, Project Retrospective Analysis and non-conformity (NC) monitoring

  • Work with Development, Design, QA and Marketing teams to define and document questions, constantly liaise with business and clients to manage requirements and scope

  • Submit project status reports to stakeholders (EOW) by anticipating and reacting to change

  • Help to manage risk and undertake risk assessment on projects. Report and escalate to management as needed

  • Identify new business opportunities and liaise with account managers


Experience and skills:

  • Previous experience in digital project management or working with creative teams

  • Proven working experience as a PM, Product Manager or Content Producer in the digital industry

  • Solid understanding of the web industry, with strong hands-on experience in large scale creative projects

  • Strong organisational skills including attention to detail, multi-tasking and time management skills

  • Basic understanding of revenue models and P/L

  • Excellent negotiation and problem solving skills to build and maintain long term client relationships

  • Excellent written and verbal English communication skills

  • PMP/PRINCE II/AGILE certification would be a plus


Reward package:

  • Competitive salary, subject to experience and skill set

  • An exciting and ever growing set of staff benefits: including company laptop, company phone, gym membership, life assurance, pension contributions and Costco card

  • Company sick pay scheme of 10 working days per calendar year

  • 20 days of holiday, with one extra day added per full year of service and additional Christmas break

  • Free Friday lunches, snacks and BBQs with the team

  • Fun and friendly work environment with talented designers, developers and marketers from all around the world

  • And more!  

We do not work with recruiters.